Terms of Service
Last updated: January 17, 2025
By accessing and using ERP Decision Office, you agree to these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using the ERP Decision Office website and services, you agree to be bound by these Terms of Service and our [Privacy Policy](/privacy). If you do not agree, do not use the service.
We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance of the modified terms.
2. Service Description
ERP Decision Office provides:
- • Educational content about SAP ECC and S/4HANA decision-making
- • Self-service assessment tools for evaluating ERP strategies
- • Preliminary reports and recommendations based on assessment inputs
- • Templates and frameworks for ERP planning
Important: Our assessments and reports provide preliminary guidance only and are not professional consulting advice.
3. User Responsibilities
Account Security
- • You are responsible for maintaining the confidentiality of your account credentials
- • You are responsible for all activities under your account
- • Notify us immediately of any unauthorized access
Prohibited Uses
You may not:
- • Use the service for any illegal purpose
- • Attempt to gain unauthorized access to our systems
- • Reverse engineer, decompile, or extract source code
- • Scrape, harvest, or collect user data without permission
- • Transmit viruses, malware, or harmful code
- • Impersonate others or misrepresent your affiliation
- • Resell or redistribute our content without authorization
Accurate Information
Assessment results depend on the accuracy of your inputs. You are responsible for providing truthful and complete information. Garbage in, garbage out.
4. Disclaimers & Limitations
Not Professional Advice
IMPORTANT: ERP Decision Office provides educational content and self-service assessment tools. This is not professional consulting, financial advice, or technical implementation guidance.
You should consult qualified professionals (SAP consultants, system integrators, internal experts) before making ERP decisions that affect your business.
No Warranties
The service is provided "AS IS" without warranties of any kind, express or implied, including:
- • Accuracy, completeness, or reliability of content
- • Fitness for a particular purpose
- • Non-infringement of third-party rights
- • Uninterrupted or error-free operation
Limitation of Liability
To the fullest extent permitted by law, ERP Decision Office and its affiliates shall not be liable for:
- • Decisions made based on assessment reports or content
- • Business losses, data loss, or opportunity costs
- • Indirect, incidental, or consequential damages
- • Damages exceeding $100 USD
5. Intellectual Property
Our Content
All content on ERP Decision Office (text, graphics, logos, assessment logic, reports) is protected by copyright and other intellectual property laws.
You may not copy, modify, distribute, or create derivative works without explicit permission.
Your Content
Assessment answers and data you provide remain your property. By using the service, you grant us a limited license to:
- • Generate reports for you
- • Analyze aggregate, anonymized data for service improvement
- • Store your data as described in our Privacy Policy
Trademarks
SAP, S/4HANA, ECC, RISE, and other product names are trademarks of SAP SE or its affiliates. ERP Decision Hub is an independent educational platform and is not affiliated with, endorsed by, or sponsored by SAP.
6. Data & Privacy
Your use of the service is also governed by our [Privacy Policy](/privacy). Key points:
- • Assessments are anonymous by default
- • We do not sell your data to third parties
- • You can request data deletion at any time
- • See full Privacy Policy for details
7. Service Availability & Modifications
- • We strive for 99.9% uptime but do not guarantee uninterrupted access
- • We may modify, suspend, or discontinue features at any time
- • We may perform maintenance with or without advance notice
- • We are not liable for downtime or service interruptions
8. Termination
We may terminate or suspend your access immediately, without notice, for:
- • Violation of these Terms of Service
- • Fraudulent, abusive, or illegal activity
- • Security concerns
- • Any reason at our sole discretion
You may terminate by ceasing use and deleting your account (if applicable).
9. Governing Law & Disputes
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
Any disputes shall be resolved through:
- 1. Good faith negotiation
- 2. Mediation (if negotiation fails)
- 3. Binding arbitration in [Your Jurisdiction]
You waive any right to class action lawsuits or jury trials.
10. Miscellaneous
Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and ERP Decision Office.
Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.
Waiver: Failure to enforce any right does not waive that right.
Assignment: You may not assign these Terms. We may assign them without restriction.
11. Contact Information
For questions about these Terms of Service:
- • Email: legal@erpdecisionoffice.com
- • Privacy requests: privacy@erpdecisionoffice.com