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Privacy Policy

Last updated: January 17, 2025

Overview

ERP Decision Office is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our assessment tools and educational content.

Information We Collect

Assessment Data

  • • Answers you provide to assessment questions
  • • Assessment completion timestamps
  • • Report generation data
  • • Session identifiers (anonymous by default)

Note: Assessment data is stored anonymously unless you explicitly create an account or request a saved report via email.

Account Information (Optional)

  • • Email address (if you choose to create an account)
  • • Name (optional)
  • • Organization name (optional)

Usage Data

  • • Pages visited and time spent on site
  • • Browser type and version
  • • IP address (anonymized)
  • • Referring website

Cookies

We use essential cookies for:

  • • Session management (keeping you logged in)
  • • Assessment progress preservation
  • • Site functionality and preferences

We do not use third-party tracking cookies or advertising networks.

How We Use Your Information

  • 1
    Generate Assessment Reports: We use your assessment answers to calculate scores and generate preliminary reports specific to your situation.
  • 2
    Improve Content: We analyze aggregate assessment data (anonymized) to identify common decision patterns and improve our guidance.
  • 3
    Communicate (If Opted In): If you provide your email, we may send you your assessment report, relevant updates, or requested information.
  • 4
    Site Analytics: We use usage data to understand how visitors use the site and identify areas for improvement.

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties.

We may share data with:

  • Service Providers: Cloud hosting (Vercel, AWS), database (Neon), email delivery (if you request reports). These providers are contractually obligated to protect your data.
  • Legal Requirements: If required by law or to protect our rights, we may disclose information to legal authorities.
  • Aggregate Analytics: We may share anonymized, aggregate statistics (e.g., "60% of users choose Brownfield conversion") for industry research.

Data Security

We implement industry-standard security measures:

  • • TLS/SSL encryption for all data transmission
  • • Encrypted database storage
  • • Regular security audits and updates
  • • Access controls and authentication
  • • Automated backups and disaster recovery

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Export your data in a machine-readable format
  • Opt-Out: Unsubscribe from communications at any time

To exercise these rights, contact us at: privacy@erpdecisionoffice.com

Data Retention

  • Anonymous Assessments: Retained for 90 days for analytics, then deleted
  • Account Data: Retained until you delete your account
  • Saved Reports: Retained for 2 years or until deletion requested
  • Usage Logs: Retained for 30 days for security and debugging

International Users

ERP Decision Office is hosted in the United States. If you access the site from outside the US, your information will be transferred to and processed in the US.

For European Union users, we comply with GDPR requirements. Your data processing is based on consent and legitimate interest in providing assessment services.

Children's Privacy

ERP Decision Office is intended for business professionals. We do not knowingly collect information from individuals under 18. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions, concerns, or data requests:

  • • Email: privacy@erpdecisionoffice.com
  • • Response time: Within 5 business days