Template

S/4HANA Program Charter

Establish clear scope, governance, and success criteria for your S/4HANA program. Get stakeholder alignment before you start.

10

charter sections

RACI

included

KPIs

success metrics

Board

presentation ready

Charter Sections

01

Executive Summary

One-page overview of the program purpose, approach, and expected outcomes

02

Business Case

Strategic drivers, benefits realization, and investment justification

03

Scope Definition

In-scope systems, processes, geographies, and explicit exclusions

04

Program Approach

Transition path (greenfield/brownfield/SDT), methodology, and timeline

05

Governance Model

Steering committee, escalation paths, and decision rights

06

Organization & RACI

Program team structure, roles, and accountability matrix

07

Success Criteria

KPIs, acceptance criteria, and how success will be measured

08

Risk Summary

Top program risks with mitigation strategies

09

Budget Overview

High-level investment summary and funding approach

10

Sign-Off

Stakeholder commitment and approval signatures

Scope Definition (Preview)

Scope Matrix

In Scope

  • • Core ERP modules (FI, CO, MM, SD)
  • • Production system ECC to S/4
  • • European legal entities
  • • Standard SAP Fiori apps
  • • Data migration (active data)
  • • User training and change management

Out of Scope

  • • Peripheral systems (CRM, SCM)
  • • APAC and Americas entities
  • • Custom mobile applications
  • • Historical data (pre-2020)
  • • Third-party bolt-on replacements
  • • Process redesign (fit-to-standard only)

Governance Model (Preview)

SC

Steering Committee

Monthly • Strategic decisions • Budget approval

PMO

Program Management

Weekly • Execution oversight • Risk management

WS

Workstreams

Daily • Technical delivery • Issue resolution

Success Criteria (Preview)

KPITargetMeasurementOwner
Go-Live DateQ4 2027Production cutover completedProgram Director
Budget Variance±10%Actual vs. approved budgetCFO
Defect Rate<5 P1/P2 post-go-liveCritical incidents in first 30 daysTest Lead
User Adoption>90% Fiori usageDaily active users on Fiori vs GUIChange Lead

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Related Resources

Last Updated

January 15, 2026

Sources

  • SAP Activate
  • Program Management Best Practices

Information based on publicly available SAP documentation and industry sources. For the latest details, consult SAP official materials or qualified partners.